I had a customer who had a large number of room accounts that all had the same password and had to be changed every 6 months. I have a large number of accounts that I have to change periodically, what is an easy way to do it?Ī. Hope this saves someone time! I assume this is the same for CCX 400, CCX 600, Poly Trio C60 etc but haven’t tested those.Q. They actually have a video showing this correctly: It won’t register if you do it earlier, and leave your fingers in the right place. You have to press the 4 corners of the touch screen straight away AFTER the Poly logo has come up for the second time. If you press the 4 corners before the Poly logo comes up for the second time – nothing happens. It will first show, then go to a black screen for a second or two, then re-show the Poly logo. I ended up working out it was a timing thing, and the Poly logo shows twice. Doing large crab claw fingers to cover the 4 corners of the screen was doing nothing beyond hurting my fingers.

However, I tried this many times without success. Release the LCD display when the Mute indicator on the lower-right corner of the phone begins flashing red, amber, and green.Note: It may take several tries to get the timing right or to find the correct spots to press on the LCD display.

As soon as the Poly logo shows on the screen, press and hold the four corners of the LCD display.Disconnect the power, then power on the Poly phone.

The official documentation says: Procedure Quick one here, I was testing a few Poly CCX 500 devices for Teams Calling, and wanted to do a factory reset.

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